The Complete Audience Experience

Tuesday, October 06, 2015: 11:00am - 11:50am
MCEC 103

Chair: Jonny Brownbill

The Museum Digital Experience: Considering the Visitor's Journey
- Catherine Devine, American Museum of Natural History, USA

The 360-Degree View: Why An Integrated CRM Platform is Important in Growing a Museum's Membership Program
- Diana Pan, The Museum of Modern Art, USA, Manish Engineer, The Museum of Modern Art, USA